PRIVACY POLICY

 

This PRIVACY POLICY explains how we (collectively, “Steedtrade”, “we”, “us” or “our”) collect, use, share and process your information, and the rights and choices you have associated with that information. . This PRIVACY POLICY applies to all personal information collected in any written, electronic and oral communication or collected online or offline, including our website, located at steedtrade.com ("the Site ") via our mobile application as well as any other written, electronic, and oral communications with Steedtrade and its representatives (collectively, the "Services").

YOUR PRIVACY IS IMPORTANT TO US. PLEASE READ THIS PRIVACY POLICY TO LEARN MORE ABOUT WHAT INFORMATION Steedtrade COLLECTS FROM YOU AND HOW Steedtrade USES THAT INFORMATION.

BY USING THE SERVICES, YOU CONSENT TO THE COLLECTION, USE, AND TRANSFER OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DISAGREE WITH ANY PORTION OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES. PLEASE NOTE THAT ALL RELATED SERVICES AND SYSTEMS MAY BE HOSTED ON SERVERS IN THE UNITED STATES. IF YOU ARE LOCATED OUTSIDE THE UNITED STATES, THE INFORMATION WE COLLECT (INCLUDING COOKIES) IS PROCESSED AND STORED IN THE UNITED STATES, WHICH MAY NOT OFFER THE SAME LEVEL OF PRIVACY PROTECTION AS THE COUNTRY IN WHICH YOU RESIDE OR ARE A CITIZEN. BY USING THE SERVICES AND PROVIDING INFORMATION TO US, YOU CONSENT TO THE TRANSFER AND PROCESSING OF INFORMATION IN THE UNITED STATES.

1. What information do we collect?

Information provided by users

Your Account Information: You provide your email address, to create an online or app account (“Account”) or subscribe to our communications. If you refuse to provide this information, you may not be able to use the Services properly. When creating your Account, you may be asked to enter certain information, such as your name, avatar, age, gender, address, phone number, and email address.
Payment Information: Third-Party Payment Processor: We use a third-party payment processor (currently Paypal) to help us securely process your personally identifiable payment information. When you place an order through the Services, the credit card information you provide is encrypted and transmitted directly to Paypal. We do not store your credit card information and do not control and are not responsible for Paypal or its collection or use of your information. You can learn more about how Paypal stores and uses your credit card information by accessing Paypal's PRIVACY POLICY.
Customer Support: When you contact us, you may provide us with information about your use of the Services, including information about the Steedtrade products ("Products") you own and your contact details, so that we can provide customer support. For example, you can send an email to customer support with information about our Steedtrade tower fan's performance and other issues.
Device and Other Information Collected Automatically

Device Properties and Operations: We collect certain information from and about your smartphone, tablet or personal computer ("Device"), such as device number, model, hardware and software version, signal strength and Internet Protocol (IP) addresses, and other information. We also collect information about the operations you perform on the device, such as the time, frequency, and duration of use.
Cookies: Cookies are small text files that are sent to or accessed from your web browser or computer hard drive. A cookie typically contains the name of the domain (Internet location) from which the cookie originates, the "lifetime" of the cookie (i.e. its expiration date), and a randomly generated unique number or a similar identifier. A cookie may also contain information about the Device, such as user settings, browsing history, and activities conducted while using the Services.
Server logs: A server log is a list of activities performed by a server. Steedtrade's servers automatically collect and store in server logs certain information, such as your search queries, IP addresses, hardware settings, browser type, browser language, date and time of your request, the referring URL, and certain cookies that identify your browser or your account. .
Our Services use the following cookies:

Strictly necessary cookies are necessary for the operation of the services. Without them, for example, you would not be able to use your account.
Analytical/performance cookies allow Steedtrade to recognize and count the number of visitors, learn how visitors navigate the Services, and improve the Services.
Functionality cookies, which Steedtrade uses to recognize you when you return to the Services.
To learn more about cookies and web beacons, visit https://www.steedtrade.com/

2. What do we use your information for?

Any information we collect from you may be used in one of the following ways:

To process transactions: We use your information to process payments you make through the Services.
To send periodic emails: The email address you provide for order processing or for your account may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, and related product or service information, including sending you updates to our terms and policies and other important messages from time to time. We may also send you marketing and promotional communications which we believe may be relevant to your interests.
Our Service: We operate and provide services, including providing customer support and improving, fixing and customizing the Services. We use your information to understand how people use and to evaluate and improve the Services. Additionally, we use your information to research, develop, and test new services, products, and features, and to perform troubleshooting activities. We also use your information to respond to you when you contact us. We use cookies to operate, provide, improve, understand, and personalize the Services.
Security and Privacy: - We use your information to verify account details and activity. We also use your information to promote the security and privacy of the Services, such as by investigating suspicious activity or violations of our terms.
Advertising and Marketing Information: We may show you and others advertisements for our products and third-party products based on information we have collected from you.
Access to Third-Party Accounts: We use your information, including Third-Party Account Information, to enable your products and services to access Third-Party Accounts. These third-party accounts may allow you to share personal information through our Services, such as Facebook posts or images. Because this type of information may be public, you should exercise caution in what you choose to submit to third-party accounts. Please adjust your third-party account privacy settings appropriately.


3. How is this information shared?

Third-Party Providers: We share your information with third-party providers we work with to help us operate, provide, analyze, improve, understand, customize, support, and market the Services.
Third-party services: When you use third-party services, such as third-party accounts that integrate with products and services, they may receive your information. When you use third-party services, their own terms and privacy policies will apply to your use of those services.
Regulatory and Legal Issues: - We may also release your information to third parties when we believe it is appropriate to comply with the law, enforce our terms and policies, or protect our rights, property, or safety or those of others.


4. How do we protect your information?

We implement a variety of security measures to maintain the safety of your information when you place an order or enter, submit, or access your information. We offer the use of a secure server.

5. How can you manage information about you, including your account?

We provide you with the ability to review, manage or delete your information.

Changing your email address, nickname, etc. : You can view and edit your account profile information by logging into your account and visiting your account settings page.
Deleting your account: If you wish to delete your account, you can do so on your account settings page. Deleting your account will delete personally identifiable information associated with your account.


6. Don't Track Disclosure

We Implement a Variety of Security Measures Unless required by law, we do not undertake to honor "Do Not Track" signals in your browser because observing them would prevent much of the tracking and disclosures described in this PRIVACY POLICY.

7. Sites Web tiers

We implement a variety of security measures so that our site may contain links to third-party sites. This PRIVACY POLICY does not apply to such third-party sites. We recommend that you read the privacy statements of any other sites you visit as we are not responsible for the privacy practices of those sites.

8. Children

Our services are not intended for children under the age of 16 and we do not knowingly collect their personal information. If you are under 16, please do not attempt to fill out our forms or send us any personal information about yourself. If we learn that a child under 16 has provided us with personal information, we will take steps to delete that information from our files.

9. Notice to California Residents

This section applies only to California residents. In accordance therewith, below is a summary for the past twelve (12) months of the categories of personal information, as identified and defined by it, that we collect, the purpose for which we collect the personal information, where we obtain the personal information and the third parties that we may share the personal information.

We generally collect the following categories of personal information when you use our Services:

identifiers such as name, address, unique personal identifier, email, phone number, IP address of your device, software and identification numbers associated with your devices;

commercial information such as records of purchased products or services obtained or considered by you;

Internet or other electronic information regarding your browsing history, search history, web page visited prior to arriving at our site, length of visit and number of page views, clickstream data, preferences locations, your mobile carrier, timestamps associated with transactions, and system configuration information;

your geolocation, insofar as you have configured your device to allow us to collect this information;

audio recordings of your voice to the extent that you call us, as permitted by applicable law; and inferences about your preferences, characteristics, behavior and attitudes.

We collect your personal information for the business purposes described in Section 2. It defines a “business purpose” as the use of personal information for operational business purposes or other notified purposes provided that the use of the information information is reasonably necessary and proportionate to achieve the operational purpose for which the personal information was collected or another operational purpose compatible with the context in which the personal information was collected.

The categories of third parties with whom we may share your personal information are listed above in Section 3 above.

If you are a California resident, you have rights regarding your personal information; however, your rights are subject to certain exceptions. For example, Steedtrade may not disclose specific personal information if disclosure would create a substantial, articulate, and unreasonable risk to the security of the personal information, your account with us, or the security of our network systems. To exercise your right to know or your right to delete your personal information, please contact us by email in section 13. To confirm your identity, we may ask you to verify the personal information we have already recorded for you. If we cannot verify your identity based on the information we have,

Right against discrimination. You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know, delete or refuse sales.

Right to know. You have the right to request in writing (i) a list of the categories of personal information, such as name, address, email address, that a business has disclosed to third parties during the calendar year for direct marketing purposes, and (ii) the names and addresses of all such third parties. Additionally, you have the right to request: (i) the categories of personal information we have collected about you, (ii) the categories of sources from which the personal information is collected, (iii) the business purpose or commercial information collection, (iv) the categories of third parties with whom we have shared personal information, and (v) the specific pieces of personal information we hold about an individual.

Right to erasure. You have the right to ask us to delete any personal information we have collected from you or maintain about you, subject to certain exceptions.

Right of exclusion from sale. You have the right to refuse to have your personal information sold.

We do not sell your personal information. The law broadly defines the terms "personal information" and "sale", so sharing identifiers related to you for benefit can be considered a sale. In 2019, we shared identifiers and inferences about you with our partners, third parties and affiliates in a way that we believe can be defined as a sale. As set out above, you have the right to know the categories of personal information we hold about you and the categories of third parties with whom we have shared that information.

Additionally, it allows Steedtrade customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. In your request, please specify that you want a "California Shine the Light Notice". Please allow 30 days for a response.

10. Can you withdraw your consent to the collection and/or use of your information?

You may withdraw your consent to the collection, use and/or disclosure of your personally identifiable information held or controlled by us by submitting a request to admin@steedtrade.com or by following the instructions below on deleting your account. Depending on the extent to which you withdraw your consent, the functionality of your Account, Products and Services may be affected, including loss of access to or use of your Account, Products and/or Services.

11. How long will the data be kept?

We store your information until we no longer need it to provide the Services, as described in this PRIVACY POLICY, or until you delete your account as described above, whichever comes first. .

12. Changes to our PRIVACY POLICY

Steedtrade reserves the right to revise and update this PRIVACY POLICY from time to time. All changes are effective when we post them, as set forth above, and apply to the Services thereafter. Your continued use of the Services following the posting of changes will indicate your acceptance of such revised changes, so please check this PRIVACY POLICY regularly for updates.

13. How can you contact Steedtrade with questions?

If you have any questions or concerns, email us at admin@steedtrade.com.

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